Is this real gold or silver?
No — Be E.P.I.C. jewellery is artificial/imitation jewellery, made from base metal with gold/rhodium plating (and similar finishes). We're upfront about this on every product page; it's how we keep prices accessible without misleading anyone.

Will it tarnish or turn my skin green?
Properly cared for, our pieces resist tarnish well. Avoid direct perfume/water contact, store in the pouch provided, and wipe with a soft dry cloth after wear. (Full care guide linked below.)

Is it safe for sensitive skin?
Most customers with mild sensitivity do fine with our finishes, but if you have a known nickel allergy, we'd recommend checking individual product descriptions or reaching out before purchase.

How do I know my ring size?
Most of our rings are adjustable bands — one size fits most. Product pages note this clearly; sized rings (where applicable) will list specific measurements.

Do you offer Cash on Delivery?
No, COD is not available on most pin codes across India as of now.

What's your shipping timeline?
Orders ship within 1–2 business days; delivery in 4–7 business days across India.

What's your return policy?
We offer a 7-day return/exchange window on unworn, unused pieces in original packaging. Earrings are non-returnable once the hygiene seal is opened. Full details in our Returns & Exchange Policy.

How do I track my order?
You'll receive a tracking link via email/WhatsApp once your order ships.